Terms of service

Last Updated: July 30, 2026

Welcome to Videosmz.

This website is operated by Videosmz. Throughout the site, the terms “we,” “us,” and “our” refer to Videosmz. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and any additional policies referenced on this website.

These Terms of Service apply to all visitors, customers, and users who access or use our website.

If you do not agree with these Terms, please do not use our website or purchase products from us.

For additional information about our services, please review our Privacy Policy, Shipping Policy, Refund Policy, and Payment Policy.

1. Store Information

Videosmz is an independently operated online fashion store offering women's clothing, women's shoes, and women's accessories through our official website.

Website: www.videosmz.com
Email: hello@videosmz.com
Phone Number: +1 253-367-3959
Business Address: 6215 S Mason Ave, Tacoma, WA 98409, United States

Our store is powered by Shopify, which provides the e-commerce platform that allows us to display products, process orders, and operate our online store.

2. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are accessing the website with the consent of a parent or legal guardian.

You agree not to use our website, products, or services for any unlawful, fraudulent, harmful, or unauthorized purpose.

You may not interfere with the security, functionality, or normal operation of our website.

3. Product Information

We make reasonable efforts to provide accurate product information, including product descriptions, images, prices, colors, sizes, and availability.

However, product details may vary slightly due to device settings, screen displays, photography conditions, availability changes, or other factors.

We do not guarantee that all website information will always be completely accurate, current, or error-free.

4. Product Availability

Product availability may change without notice.

We reserve the right to update product listings, limit quantities, or discontinue products when necessary.

If a product becomes unavailable after an order is placed, we will contact you and provide available options, including cancellation or refund when applicable.

5. Pricing, Currency, Duties and Taxes

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

Prices, discounts, and product availability may change without notice.

The final amount charged at checkout includes the applicable product price, shipping charges (if applicable), discounts, and required taxes based on your order details and shipping address.

For international shipments, customers may be responsible for import duties, taxes, customs clearance fees, or other charges imposed by the destination country unless otherwise specified.

If a pricing or technical error occurs, we reserve the right to correct the information and contact you regarding any necessary order adjustment.

6. Orders and Order Acceptance

After placing an order, you will receive an order confirmation email. This confirms that we have received your order request but does not guarantee final acceptance or fulfillment.

We may review orders for payment authorization, product availability, address accuracy, fraud prevention, and compliance with our policies.

An order may be canceled or adjusted when:

• Payment cannot be authorized
• Shipping or billing information is incomplete or inaccurate
• The order is flagged by fraud prevention systems
• The product becomes unavailable
• A pricing or technical error occurs
• The order violates applicable policies or restrictions

We reserve the right to limit or refuse orders, including limiting quantities purchased per person, household, account, or order.

If an order is canceled, we will notify you when possible and issue any applicable refund to your original payment method.

7. Payment Terms

We accept secure payment methods displayed during checkout, including:

• Visa
• Mastercard
• American Express
• Diners Club
• Discover
• Apple Pay
• Google Pay
• Shop Pay
• PayPal

All payments must be successfully authorized before orders can be processed, prepared, or shipped.

Payment information is securely processed through Shopify and supported third-party payment providers. Videosmz does not store complete credit card or debit card numbers on our website or servers.

Please review our Payment Policy for additional information.

8. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may be affected by carrier delays, weather conditions, address issues, holidays, or circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information during checkout.

9. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Eligible items may be returned within 30 days after delivery according to the requirements stated in our Refund Policy.

10. Customer Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account information and all activities under your account.

Please contact us at hello@videosmz.com if you believe your account has been accessed without authorization.

11. Personal Information and Privacy

Your personal information is handled according to our Privacy Policy.

Our Privacy Policy explains how we collect, use, protect, and share personal information related to orders, customer support, analytics, and marketing activities.

12. Intellectual Property

All website content, including text, images, graphics, logos, designs, and product materials, is owned by or licensed to Videosmz unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content without prior written permission.

13. Prohibited Uses

You agree not to use our website for unlawful, fraudulent, abusive, or unauthorized activities, including:

• Violating applicable laws
• Providing false information
• Attempting unauthorized access
• Interfering with website security
• Uploading harmful code or malware
• Collecting customer information without authorization

14. Third-Party Links and Services

Our website may contain links to third-party services. Videosmz is not responsible for the content, privacy practices, or policies of third-party websites.

15. Advertising and Marketing Tools

We may use advertising and analytics tools, including Google, Pinterest, Shopify, and other service providers, to improve website performance, measure advertising results, and provide relevant marketing content.

Please review our Privacy Policy for information about cookies and tracking technologies.

16. User Feedback

If you provide reviews, comments, feedback, or other submissions, you grant Videosmz permission to use such content for business purposes where permitted by law.

You agree that submissions will not contain unlawful, misleading, harmful, or infringing content.

17. Disclaimer of Warranties

We aim to provide a reliable shopping experience but do not guarantee that our website will always be uninterrupted, error-free, or available at all times.

Products and services are provided according to applicable laws and these Terms.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Videosmz is not responsible for indirect or consequential damages arising from the use of our website, products, or services.

Nothing in these Terms limits rights provided under applicable consumer protection laws.

19. Indemnification

You agree to hold Videosmz harmless from claims or expenses resulting from your violation of these Terms, misuse of our website, or violation of applicable laws.

20. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain effective.

21. Termination

We may restrict access to our website if we believe these Terms have been violated or if unlawful or fraudulent activity occurs.

22. Governing Law

These Terms of Service shall be governed by the laws of the State of Washington, United States, without regard to conflict of law principles.

Nothing in these Terms shall deprive consumers of the mandatory protections provided by the applicable laws of their country or state of residence.

23. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised Last Updated date.

24. Contact Information

If you have any questions about these Terms of Service, please contact us:

Business Name: Videosmz
Website: www.videosmz.com
Email: hello@videosmz.com
Business Address: 6215 S Mason Ave, Tacoma, WA 98409, United States
Phone Number: +1 253-367-3959
Customer Service Hours:
Monday to Saturday: 9:00 AM – 6:00 PM (Pacific Time, PT)
Sunday: Closed

We aim to respond to customer inquiries as quickly as possible and provide helpful assistance.